Mobile MDLab

User should be able to recover his password or username¶

Precondition: User’s is registered in DML Connect

forgot password¶

• When User clicks on the forgot password link:
• The the app opens the “Forgot password” screen with the “Enter Username” input and [Send via SMS ][Send by Email ] buttons.
• Text on the screen: "Just enter your username and we'll send you a code to reset your password"
• User clicks on the button below to receive a reset code.
1. [Send via SMS ] - should send a reset code via sms to the User’s mobile.

• When user chooses how to receive the “Reset code message” then next screen is opened with the input field where the user has to provide the code.
• The code should be valid for 5 minutes. Error messages:
1. The code is expired
2. The code is not correct

• When user submits the correct code the “set a new password” screen should be opened. Where user has to set the new password.
• After User submits the new password, the Sing in screen should be opened.

Negative flow: When user enters username and it's not found in DB then show error Message: "User not found."

forgot username¶

• When User clicks on the forgot username link:
• Then app should open “Forget username” screen with the same buttons as for forgot password.
• Text on the screen: "Please provide email address associated with your account"
• User should receive the username via SMS or Email. And no other actions are required.
• User may Sign in with username and his usual password.

Negative flow: When user enters email address and it's not found in db then show error Message: "User with such email address not found. Conact MDL support to gain access."

*On the “5.Forgot password - recovery code is sent” screen:
"A 6-digits code was sent to the next phone XXXXXYY" where YY two last digits of the users' phone number where sms were sent.

Text: “Wrong email or phone number? Go back and enter the correct information to receive the code. ”

Resend verification code - sends the code again.

• 4.forgot password
• 4.1.Forgot username
• 5.Forgot password - recovery code is sent
• 6.Forgot password - recovery - set new password
• 11.1 home screen - set the new password
• 1.Sign in